We offer 14 days unconditional approval on any item purchased from our website. We will supply a full refund (excluding postage & packaging) on any item returned unspoiled within 14 days. Alternatively you may simply exchange the item.
We do not offer refunds on Hats or Body protectors for health and safety.
Returns, Exchanges & Complaints
We will gladly exchange any item or issue a refund, if the item is returned unsoiled and unused, within 14 days of receipt (a refund will be made less the cost of postage & packaging). Unfortunately we cannot accept hats or body protectors due to health and safety regulations unless faulty.
Goods becoming damaged in your opinion through defective materials or poor workmanship should be returned for inspection immediately and if necessary the item may have to be returned to the manufacturer for testing. In these cases 28 days must be allowed. Under no circumstances should items continue to be used when damaged, as you will be deemed to have accepted the goods in their damaged condition. Postages costs will be reimbursed for justified damages.
Please contact us for a returns number prior to sending any item back and ensure your parcel is tracked.
Due to health & hygiene hazards involved with the inspection of clothing, footwear and equipment, we regret that we are unable to handle any item unless it is clean & dry (Health & Safety at Work Act 1974).